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  1. Functional Accessibility Requirements
  2. 13. ICT providing relay or emergency service access
  3. 13.1. Relay services requirements
  4. 13.1.2. Text relay services

13.1.2. Text relay services

Where ICT is intended to provide a text relay service, the text relay service shall enable text users and speech users to interact by providing conversion between the two modes of communication.

Testing methods

Type of compliance Inspection
Pre-conditions
  1. The service is a text relay service.
Procedure
  1. Check that the service enables text users and speech users to interact by providing conversion between the two modes of communication.
Result Pass: Check 1 is true
Fail: Check 1 is false

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