8. Hardware
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8.1.2: Standard connections
Where an ICT provides user input or output device connection points, the ICT shall provide at least one input and/or output connection that conforms to an industry standard non-proprietary format, directly or through the use of commercially available adapters.
8.1.3: Colour
Where the ICT has hardware aspects that use colour, colour shall not be used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
8.2.1: Speech volume gain
Where ICT hardware has speech output, it shall provide a means to adjust the speech output volume level over a range of at least 18 dB.
Where ICT hardware has speech output and its volume control is incremental, it shall provide at least one intermediate step of 12 dB gain above the lowest volume setting.
8.2.2: Magnetic coupling
Where ICT hardware is a fixed-line communication device with speech output and which is normally held to the ear and which carries the "T" symbol specified in ETS 300 381 [1], it shall provide a means of magnetic coupling which meets the requirements of ES 200 381-1 [2].
Where ICT hardware is a wireless communication device with speech output which is normally held to the ear, it shall provide a means of magnetic coupling to hearing technologies which meets the requirements of ES 200 381-2 [3].
8.3.1. General (informative)
Clauses 8.3.2 to 8.3.4 describe recommendations on those dimensions that are integral to the ICT (e.g. integral shelves, or integral cabins that may restrict access to the operable parts of the ICT).
When ICT is installed, the dimensions of the surrounding space combined with the dimensions of the ICT might affect the physical access to the ICT. Accessible physical access of the ICT would be achieved if the installation instructions referred to in clause 8.3.5 are followed.
It may not be possible to apply all recommendations of clause 8.3 to all aspects of maintenance, repair, or occasional monitoring of equipment in all circumstances. Nevertheless, it is best practice to apply the recommendations in clause 8.3, where feasible and safe to do so.
8.3.2. Clear floor or ground space
Where there is a change in floor level that is integral to the ICT then it shall be ramped with a slope no steeper than 1:48.
Where the operating area is integral to the ICT, it should provide a clear floor area that has the minimum dimensions of 760 mm (30 inches) by 1 220 mm (48 inches) from which to operate the ICT.
Where the access space is integral to the ICT, at least one full side of the space shall be unobstructed.
Where the operating area is inside an alcove integral to the ICT, the alcove is deeper than 610 mm (24 inches), and where a forward approach is necessary, the dimension of the access space should be a minimum of 915 mm (36 inches) wide.
Where the operating area is inside an alcove integral to the ICT, the alcove is deeper than 380 mm (15 inches), and where a parallel approach is possible, the dimension of the access space should be a minimum of 1 525 mm (60 inches) wide.
Where the space under an obstacle that is integral to the ICT is part of access space, the clearance should be at least 760 mm (30 inches) wide.
Where an obstacle is integral to the ICT, a space under the obstacle that is less than 230 mm (9 inches) above the floor is considered toe clearance and should:
a) extend 635 mm (25 inches) maximum under the whole obstacle;
b) provide a space at least 430 mm (17 inches) deep and 230 mm above the floor under the obstacle;
c) extend no more than 150 mm (6 inches) beyond any obstruction at 230 mm (9 inches) above the floor.
Where an obstacle is integral to the ICT, a space under the obstacle that is less than 230 mm (9 inches) above the floor is considered toe clearance and should:
a) extend 635 mm (25 inches) maximum under the whole obstacle;
b) provide a space at least 430 mm (17 inches) deep and 230 mm above the floor under the obstacle;
c) extend no more than 150 mm (6 inches) beyond any obstruction at 230 mm (9 inches) above the floor.
8.3.3: Reach range for ICT
Where the access space is integral to the ICT and the forward reach is unobstructed, the essential controls should be located no higher than 1 220 mm (48 inches) above the floor of the access space.
When the access space is integral to the ICT and the forward reach is unobstructed, the essential controls shall be located no lower than 380 mm (15 inches) above the floor of the access space.
Where the access space is integral to the ICT and has an obstruction which is integral to the ICT which hinders the access to any essential controls, the ICT should provide a clear floor space which extends beneath the obstructing element for a distance not less than the required reach depth over the obstruction.
Where the access space is integral to the ICT and has an obstruction which is integral to the ICT and which is less than 510 mm (20 inches), the forward reach to all essential controls should be no higher than 1 220 mm (48 inches) above the floor contact of the ICT.
Where the access space is integral to the ICT and has an obstruction which is integral to the ICT and which is greater than 510 mm (20 inches) and less than 635 mm (25 inches) maximum, the forward reach to all essential controls should be no higher than 1 120 mm (44 inches) above the floor contact of the ICT.
Where the access space is integral to the ICT, allows a parallel approach, and the side reach is unobstructed or obstructed by an element integral to the ICT which is less than 255 mm (10 inches), all essential controls should be within a high side reach which is less than or equal to 1 220 mm (48 inches) above the floor of the access space.
Where the access space is integral to the ICT, allows a parallel approach, and the side reach is unobstructed or obstructed by an element integral to the ICT which is less than 255 mm (10 inches), all essential controls should be within a low side reach which is greater than or equal to 380 mm (15 inches) above the floor of the access space.
Where the access space is integral to the ICT, allows a parallel approach and has an obstruction which is integral to the ICT, the height of the obstruction should be less than 865 mm (34 inches). Where the depth of the obstruction is less than or equal to 255 mm (10 inches), the high side reach to all essential controls should be no higher than 1 220 mm (48 inches) above the floor of the access space.
Where the access space is integral to the ICT, allows a parallel approach and has an obstruction which is integral to the ICT, the height of the obstruction should be less than 865 mm (34 inches). Where the depth of the obstruction is greater than 255 mm (10 inches) and 610 mm (24 inches) maximum, the high side reach to all essential controls should be no higher than 1 170 mm (46 inches) above the floor of the access space.
8.3.4: Visibility
Where the operating area is integral to the ICT, and a display screen is provided, information on the screen should be legible from a point located 1 015 mm (40 inches) above the centre of the floor of the operating area (as defined in clause 8.3.2.2).
8.3.5: Installation instructions
Where an ICT is intended to be installed, instructions should be made available which outline a method to install the ICT in a manner that ensures that the dimensions of the integral spaces of the ICT conform to clauses 8.3.2 to 8.3.4.
8.4.1: Numeric keys
Where provided, physical numeric keys arranged in a rectangular keypad layout shall have the number five key tactilely distinct from the other keys of the keypad.
8.4.2: Operation of mechanical parts
Where a control requires grasping, pinching, or twisting of the wrist to operate it, an accessible alternative means of operation that does not require these actions shall be provided.
Where a control requires a force greater than 22,2 N to operate it, an accessible alternative means of operation that requires a force less than 22,2 N shall be provided.
8.4.3: Keys, tickets and fare cards
Where ICT provides keys, tickets or fare cards, and their orientation is important for further use, they shall have an orientation that is tactilely discernible.
Where ICT is designed for shared use and speech output is available, a tactile indication of the means to initiate the speech mode of operation shall be provided.