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  1. Functional Accessibility Requirements
  2. 13. ICT providing relay or emergency service access
  3. 13.1. Relay services requirements
  4. 13.1.3. Sign relay services

13.1.3. Sign relay services

Where ICT is intended to provide a sign relay service, the sign relay service shall enable sign language users and speech users to interact by providing conversion between the two modes of communication.

Notes

Sign relay services are also sometimes referred to as sign language relay services or video relay services.

Testing methods

Type of compliance Inspection
Pre-conditions
  1. The service is a sign relay service.
Procedure
  1. Check that the service enables sign language users and speech users to interact by providing conversion between the two modes of communication.
Result Pass: Check 1 is true
Fail: Check 1 is false

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