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  1. Functional Accessibility Requirements
  2. 13. ICT providing relay or emergency service access
  3. 13.1. Relay services requirements
  4. 13.1.1. General (informative)

13.1.1. General (informative)

Relay services enable users of different modes of communication e.g. text, sign, speech, to interact remotely through ICT with two-way communication by providing conversion between the modes of communication, normally by a human operator.

It is best practice to meet the applicable relay service requirements of ES 202 975 [i.5].

Testing methods

Clause 13.1.1 is informative only and contains no requirements requiring test.

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